Web Design
SMS Messaging
Technical Support Contact Form

Please complete the fields below and we will contact you as soon as possible to resolve your issue as quickly as possible. *
Your Contact Details
Your Full Name:
Contact Tel Number :
Email Address :
Your Domain and Support Request Details
Your Domain :
Crisis Level : Low
Medium
High
Critical - only use when your web site is down.
Please explain your problem/question as detailed as possible in the field below, the more detailed you are the quicker we can resolve the issue.
security code

Please enter the Security Code from the box above into the field below.


For the purpose of resolving problems quickly we capture certain additional information about your internet session as below:
Your IP Address: 38.103.63.59
Your Proxy IP :
Browser Type : CCBot/1.0 (+http://www.commoncrawl.org/bot.html)
Browser Language : en-us,en;q=0.5
* How long does it take to respond to a support request?
Statistically, most support requests are answered within 3 hours. However, the truth of the matter, is this question does not have a simple answer. A response to a support request all depends mostly on the complexity and urgency of it. You will see some support request are resolved within minutes, and others within hours. Nevertheless, we only offer and guarantee that a response will be received within 6 hours, and a resolution will be received within 24 hours. Therefore, whether you receive a response or resolution within 1 minute, or 23 hours, it is still within our offered and guaranteed response/resolutions times. Again, the majority of tickets submitted are responded to and resolved within 3 hours.

What is the difference between "response" and "resolution"?
A "response" means that a technician has read the support request, assigned it to the most appropriate technician to handle your specific problem, and responded stating that the ticket resolution process has started. A "resolution" means that a technician has resolved the problem in the ticket.
Lead Tracking Programs
Property Databases

 

123 Marbella Web Design S.L

Registered Address:
 C/ Jacinto Benavente Nº 5
Marbella, Malaga, 29601
Spain

CIF Number : B92277417

  

High Speed Web Services Ltd LLC

Registered Address:
16192 Coastal Highway
Lewes Delaware 19958 - 9776
United States

Co. Registration number: 42343-19